Privacy Policy

Last Updated: July 16, 2024

Thank you for visiting https://corerecoveryservices.com/ (the “Site”). The Site is an Internet property of Core Recovery Services (“Company,” “we,” “our,” or “us”). This Privacy Policy (“Privacy Policy”) covers our treatment of personal information and other information that we collect when an end-user visitor to the Site (“User,” “you,” or “your”): (a) accesses or uses the Site; (b) accesses and/or views any of the: (i) blog posts, text, video and/or other information about excess funds-related products and/or services made available on the Site; (c) accesses the comments sections associated with the blog posts and/or other interactive features made available on the Site; and/or (d) utilizes the various contact forms and/or contact information made available on the Site as a means to contact directly or request to be contacted by, Company that is in alignment with Site Offerings.

Users with disabilities who wish to access this Privacy Policy in an alternative format can contact us by calling or texting us at: (888) 296-1454, emailing us at info@corerecoveryservices.com or sending us U.S. mail to P.O. Box 1124, Lemon Grove, CA 91946

IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OFFERINGS.

Personal Information Collected

For this Privacy Policy, “personal information” shall mean individually identifiable information from or about an individual. We collect personal information when you access certain of the Site Offerings, complete the required information request form, and/or otherwise provide such information. Where a User attempts to utilize the Contact U.S. Services, that User may be required to submit, and the Company may collect, some or all of the following information:

  1. The User’s email address
  2. The User’s full name
  3. The User’s telephone number
  4. Any other information collected via the Contact Services form

Upon entering Contact Data and clicking on the applicable submission button on the Site: (i) you may be contacted by the Company and/or its affiliate attorneys. Where the Company contacts you in connection with your submission of Contact Data, a Company representative may request additional information over the telephone, including some or all of the following:

  1. User current address
  2. User mailing address
  3. Any other information requested by the applicable Company representative

Contact Data includes, but is not limited to, first and last name, address, email, phone number, etc.

We may also obtain information, including personal information.

Use of Personal Information

By submitting your personal information by and through the Site Offerings, you agree that we will not share, sell, or disclose that personal information to any third party for any purpose permitted by law.

We may also provide your information to third-party companies and individuals to perform certain functions on our behalf. Examples include:

  • Sending direct and electronic mail.
  • Removing duplicate information from User lists.
  • Analyzing data and providing market analysis.

The agents performing these limited functions on our behalf shall have access to our Users’ personal information so they can perform these functions for us. Still, we do not permit them to sell or use User personal information for other purposes.

With your permission, we will also use your personal information for customer service to provide you with information that you may request, to customize your experience with the Site Offerings, and/or to contact you, when necessary, in connection with your use of the Site Offerings. We may also use your personal information for internal business purposes, such as analyzing and managing our service offerings, including, without limitation, the Site Offerings. We may also combine the information we have gathered about you with information from other sources.

By submitting your personal information by and through the Site Offerings, and thereby providing your permission, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List and/or on applicable state do-not-call lists, we retain the right to contact you via telemarketing by the Rule and applicable state do-not-call regulations.

Prior Express Consent

Where you provide “prior express consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227) and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time to time (“TCPA”), you consent to receive telephone calls from Company and/or its designated Third-Party Service Provider(s), including artificial voice calls, pre-recorded messages and/or calls (including SMS text messages) delivered via automated technology, to the telephone number(s) that you provided. Please note that you are not required to provide this consent to obtain access to the Site Offerings, and your consent allows the Company and its designated Third-Party Service Providers, as applicable, to contact you via these means.

SMS Privacy Consent

By providing your mobile phone number, you consent to receive SMS messages from the Company. These messages may include offers to engage or retain service, updates on cases, reminders, etc.

Your Privacy Matters

  1. Data Collection: We collect and store your mobile number solely to send SMS communications as described above.
  2. Data Use: The Company will use your mobile number exclusively to send relevant SMS messages. We will not share your number with third parties without your explicit consent unless required by law.
  3. Opting Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message we send you. Upon opting out, you will no longer receive SMS communications from us, and your mobile number will be removed from our SMS list.
  4. Data Security: We implement appropriate security measures to protect your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

 

Please be advised that by agreeing to this Privacy Policy, you are obligated to immediately inform us if and when the telephone number you previously provided changes. Without limiting the preceding, if you: (i) have your telephone number reassigned to another person or entity; (ii) give up your telephone number so that you no longer use it; (iii) port your telephone number to a landline or vice versa; or (iv) otherwise stop using that telephone number for any reason (collectively “Phone Number Change”), you agree that you shall promptly notify Company of the Phone Number Change via email at: info@corerecoveryservices.com, or by using one of the methods outlined in the “Contact Us” section below.

We reserve the right to release current or past personal information: (A) if we believe that the Site Offerings are being or have been used in violation of the Terms and Conditions or to commit unlawful acts; (B) if the information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with email notice, and opportunity to challenge the subpoena, prior to the disclosure of any personal information according to a subpoena; or (C) if we are sold, merge with a third-party, are acquired or are the subject of bankruptcy proceedings; provided, however, that if Company is involved in a bankruptcy proceeding, merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information.

You hereby consent to the disclosure of any record or communication to any third party when we, in our sole discretion, determine the disclosure to be appropriate, including, without limitation, sharing your email address with third parties for suppression purposes in compliance with applicable law, including the CAN-SPAM Act of 2003, as amended from time to time. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority, under certain circumstances, to permit personal information to be shared or transferred to third parties without permission.

Security

We endeavor to safeguard and protect our Users’ personal information. When Users make personal information available to us, they are protected both online and offline (to the extent that we maintain any personal information offline). WE DO NOT COLLECT sensitive information (such as financial information, medical information, driver’s license/I.D. card number, health insurance information, data collected from an automated license plate recognition system, or Social Security Number). If such information is shared with us, we store and transmit such sensitive information; that information is encrypted with advanced TLS (Transport Layer Security).

Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not accessible to the public. All of our User’s personal information is restricted in our office. Our employees who need User personal information to perform a specific job are granted access to User personal information. Our employees are dedicated to ensuring the security and privacy of all User personal information. Employees not adhering to our firm policies are subject to disciplinary action. The servers on which we store User personal information are kept in a secure physical environment. We also have security measures to protect the loss, misuse, and alteration of personal information under our control.

Please be advised, however, that while we take every reasonable precaution to protect your data, no storage facility, technology, software, security protocols, or data transmission over the Internet or via wireless networks can be guaranteed 100% secure. Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors, and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of the network, our servers, databases or other hardware or software may constitute a crime punishable by law. For the above reasons, we cannot warrant that your personal information will be secure. Any data transmission at or through the Site, other Site Offerings, or otherwise via the Internet or wireless networks is done at your own risk.

In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies if we learn of an information security breach concerning your personal information. You will be notified via email in the event of such a breach. Please be advised that notice may be delayed to address the needs of law enforcement, determine the scope of network damage, and engage in remedial measures.

Minors

Visitors under eighteen (18) are not permitted to use and/or submit their personal information at the Site. The Company does not knowingly solicit or collect information from visitors under eighteen (18) years of age. The Company encourages parents and guardians to spend time online with their children and to participate in and monitor their children’s interactive activities.

Opt-Out/Unsubscribe

To opt-out of receiving email and other communications from us, you can (a) follow the instructions included in the applicable email message or other communication or (b) email us at info@corerecoveryservices.com.

Notwithstanding the preceding, we may continue to contact you to communicate information relating to your request for Site Offerings and respond to any inquiry or request you make. To opt out of receiving Site Offerings-related and/or inquiry response-related messages from the Company, you must cease requesting and/or utilizing the Site Offerings and/or cease submitting inquiries to the Company, as applicable.

Deleting, Modifying, and Updating Your Information

At your request, we will (a) inform you of what personal information we have on file for you, (b) amend the personal information that we have on file for you, and/or (c) remove personal information that you have provided to us, or that we have collected. You may do so by emailing us at info@corerecoveryservices.com. We ask individual Users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and, to the extent permitted by applicable law, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Please be advised that deleting your personal information may terminate your access to certain Site Offerings. If you wish to continue using the full complement of Site Offerings, you may only be able to delete some of the personal information we have on file.

Please be advised that after you delete your personal information, residual copies may take a period before they are deleted from our active servers and may remain in our backup systems.

Transfer of Personal Information Internationally

If you are visiting the Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting the Site and/or otherwise communicating electronically with us, you consent to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Privacy Policy.

Changes to this Privacy Policy

Company reserves the right to change or update this Privacy Policy at any time by posting a notice on the Site that we are changing our Privacy Policy. If how we use personal information changes, the Company will notify Users by (a) sending the modified policy to our Users via email and/or (b) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner and we will only use your information in this different manner where you opt-in to such use.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices in general, Please call (888) 296-1454, email us at info@corerecoveryservices.com or send us U.S. mail to P.O. Box 1124, Lemon Grove, CA 91946